• Address: Evanston, IL 60204 (map)
• Date Posted: 11/06/09
• Job Type: Full-time

Company Teksystems
Position TitleNortel CS2100 Engineer
Job Code1996792
Job Location Evanston, Illinois
DescriptionNortel CS2100 Engineer Job Description:

TEKsystems, Inc is looking for an experienced engineer with the Nortel CS 2100 for a two to three month contract opportunity at a client of ours in downtown Chicago.


Our client is looking for someone who will lead in the design, implementation, and maintenance of Voice Communications systems and services such as; VoIP, TDM, SIP services, automated call distribution, voice mail, unified messaging, audio conferencing, Fixed Mobile Convergence (FMC) and mobility.


Specific Responsibilities


- This candidate will need to be available to support the facilities at both the Evanston and Chicago locations. Regular visits to all facilities are required and will be a part of a response team and may be called at any time to address emergency situations on site on a rotating basis. This person will also be responsible on a rotating basis to act as the 7x24 on-call resource for 2nd and 3rd level problem triage.


- Evaluates new and emerging technologies; recommends solutions that address the customer satisfaction and business needs of the organization;

Performs day-to-day operational activities for maintaining the hybrid IP PBX system including, but not limited to, system maintenance and patching, backups, configuration, updating and documentation.


- Provides 2nd and 3rd tier support to the Service Operations unit through a periodic on-call rotation; Consults with Service Operations and users, diagnoses and resolves problems in a timely fashion while stressing customer service.


- Proactively evaluates systems and resolves any known issues while avoiding user impact.


- Maintains expertise on industry best practices and trends applicable to the responsibilities of this position, through professional publications, outside contacts, and ongoing professional development.


Minimum Qualifications


- Bachelor's degree in engineering, computer science, telecommunications, or related field.


- Seven (7) or more years of hands-on experience in a large, complex telecommunications both TDM and VoIP.


- Subject Matter Expertise in SIP, traditional (TDM) PBX platforms, VoIP and H.323 signaling.


- Operational expertise with Cisco Call Manager, Avaya Communication Manager or Nortel CS2100 platform in a 5000+ user base production environment.


- Demonstrated ability to troubleshoot effectively end-to-end in a complex, large scale environment.


- Solid understanding of TCP/IP protocol suite and Voice Signaling.


- Prior experience in leading deployment of a large-scale voice communications platform.


Preferred Qualifications


- Cisco CCVP, Nortel NCSS-CS2100, or Avaya ACS Certification.


- Subject Matter Expertise in FMC, ACD, unified messaging, video, conferencing, and mobility.


- Hands-on experience with switching and routing protocols including BGP, OSPF and MPLS.


This is a 2-3 month contract opportunity in Chicago. Our client is looking for a hands on engineer. Candidates that have been recently displaced by Nortel would be strong targets for this role.


Required Skills for Nortel CS2100 Engineer Job:

*HANDS ON EXPERIENCE WITH THE NORTEL CS-2100
* BGP
* OSPF
* MPLS
* NORTEL NCSS-CS2100


About TEKsystems:

Join TEKsystems® and get your career on the fast track. As the leading technology staffing and services firm, we are passionate about deploying high-caliber IT and communications expertise. To satisfy our constant need for expertise, we actively seek talented Technical Professionals with all levels of information technology and communications skills. TEKsystems knows that every professional has different needs, so we'll work together to determine a suitable benefits package. We offer options to our Technical Professionals that could include: a health plan, 401k, provisions for vacation and holiday pay, and technical and professional training. With a foundation as the nation's largest IT staffing firm, we've become a billion-dollar services company by blending superior client service with an unrivaled ability to source and manage talent to precise specifications, resulting in successful technology executions. Allegis Group and its subsidiaries are equal opportunity employers. M/F/D/V


Contact Information

John W. Parks Apply Now! Begin by filling out the "Apply Online for this Job" section at the top of the page Need Directions? Get office driving directions with Google Maps joparks@teksystems.com TEKsystems - Schaumburg, IL 1933 N. Meacham Road

Suite 100

Schaumburg, IL 60173 TEL: (847) 221-1451 TEL: (888) 891-8454 x1451 FAX: (847) 221-1490