• Address: Deerfield, IL 60015 (map)
• Date Posted: 11/05/09
• Job Type: Full-time

Company Request Technology, LLC
Position Title Cisco IP Telephony Architect/ICM CVP CJ VoipNorth
Job Code 2886429
Job Location Deerfield, IL -
Description




This position is permanent or can be 3 month Contract to Hire


Prestigious Enterprise Company, located in the northern suburbs of Chicago, is currently seeking a Cisco IP Telephony Architectwith strong ICM and CVP experience.


Qualifications:

Four years or greater of project experience in the following areas preferred:

- Cisco CVP IVR and Cisco ICM

- Cisco Unified CallManager/CallManager Express Systems

- Cisco Unity

- Additional applications, such as IPCC, Cisco CTI applications, GED 125 interface

- Network-based SIP trunking utilizing Session Border Controller and SIP Proxy.

- QOS to enable VoIP applications


Certifications and Education strongly preferred but not required if adequate experience is possessed:

- B.S. College Degree in IT or related field

- CCNA, CCNP, CCVP, or CCIE

- Cisco Voice specialization roles are required

- Cisco IP Contact Center Specialist

- Cisco Unity Support Specialist

- Experience designing Cisco IP Telephony solutions by translating business requirements into project plans thru implantation of Cisco IP Telephony applications including Cisco CVP/ICM Enterprise call routing, Unfied CallManager/CallManager Express, Cisco Unity Messaging, Cisco IPCC, SRST.

- Analysis, Design and integration of Cisco IP Telephony applications into Enterprise VoIP infrastructure.

- Cisco Unity in configurations supporting Voice Messaging, Unified Messaging with Notes/Exchange, or Integrated Messaging with IMAP

- In-depth, advanced knowledge of and ability to configure voice services on all Cisco LAN/WAN hardware including: ISR Router/Gateways, and Catalyst Switches.

-Experience in a multi-site implementation (greater than 100 sites) of all of the above technologies required. Experience with larger implementations highly desirable.

- Prepare documentation for clients detailing configuration of deployed solutions.

- Possess business and technical analytical skills to analyze, identify, design, implement and develop comprehensive support processes to resolve complex operational issues involving multi-tiered Cisco IP Telephony applications.

- Function as the prime Architect and design expert on large and small scale projects.

- Demonstrate knowledge of call center operational dynamics as it relates to design, and Implementation of ACD, CTI, Network Routing, Reporting utilizing Cisco Unified CCE solutions.

- Demonstrate Proficiency with the design, installation, configuration, troubleshooting, and monitoring of core LAN/WAN services.

- Demonstrate Proficiency with the design, provisioning and

troubleshooting of WAN technologies such as T1/T3 circuits, Frame Relay, MPLS, HDLC, PPP and ISDN PRI/BRI.

Desired Skills:


Non-Tech Skills:


About Request Technology, LLC:

Since 1984, Request Technology has been successfully placing thousands of people in rewarding IT positions throughout the United States. How? Experience is the key. REQUEST's executive recruiters are established Associate's, each with years of in-depth recruiting experience, many of whom have practical industry experience. They stay abreast of trends -- which offer you extensive knowledge of what's going on in the field. At REQUEST, our recruiters also partner with our clients - which include Fortune 500 companies as well as ambitious entrepreneurial businesses whose growth and success offer exciting opportunities. Our clients invest significant resources while providing their employees with the latest technologies resulting in development and career advancement.



Pay Rate: 90k-118k
Start Date: ASAP
Emp. Type: Full Time
# of Openings: 1
Location: Deerfield, IL -
Overtime Pay: None
Job Number: 35796248 : JS2436486/CJ-VOIPNORTH
Date Posted: 11/3/2009

Request Technology, LLC

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200 East 5th Avenue

Suite 116

Naperville, IL 60563
Call: 630-717-5865 ext 104
Email: Send an email to Craig.Johnson.382F1.99A4E@mail.jobserve.com